{"id":4107,"date":"2026-09-18T10:23:50","date_gmt":"2026-09-18T10:23:50","guid":{"rendered":"https:\/\/terenzioa.shop\/index.php\/shipping-policy\/"},"modified":"2026-09-18T10:28:37","modified_gmt":"2026-09-18T10:28:37","slug":"shipping-policy","status":"publish","type":"page","link":"https:\/\/terenzioa.shop\/index.php\/shipping-policy\/","title":{"rendered":"Shipping Policy"},"content":{"rendered":"<p><strong>Last updated:<\/strong> September 18, 2026<\/p>\n<p>Terenzioa provides free standard shipping to supported destinations in Europe, North America, the United Kingdom and Australia.<\/p>\n<h2>Delivery cost<\/h2>\n<p>Standard shipping is free for all eligible orders. If a remote location, oversized item or special service requires an additional charge, it will be disclosed before the order is accepted or we will contact you for approval.<\/p>\n<h2>Estimated delivery time<\/h2>\n<p>Estimated delivery is 5\u201310 business days. Delivery estimates begin after an order is confirmed and may vary according to the product, destination, customs processing, carrier capacity and public holidays.<\/p>\n<h2>Order confirmation and tracking<\/h2>\n<p>After placing an order, you will receive an order confirmation using the contact details provided at checkout. Tracking information will be supplied when available. Large or multi-item orders may arrive in separate parcels.<\/p>\n<h2>Delivery destinations<\/h2>\n<p>We primarily serve Europe, North America, the United Kingdom and Australia. We cannot deliver to locations restricted by law, sanctions, carrier limitations or product-specific shipping rules.<\/p>\n<h2>Address accuracy<\/h2>\n<p>Customers are responsible for providing a complete and accurate delivery address, telephone number and email address. Contact us immediately if an address needs correction. Changes cannot be guaranteed after dispatch, and extra carrier charges caused by an incorrect address may be payable by the customer.<\/p>\n<h2>Customs, taxes and duties<\/h2>\n<p>Cross-border orders may be subject to import taxes, customs duties or local handling charges. Unless checkout expressly states otherwise, these charges are not included in the product price and are the customer\u2019s responsibility.<\/p>\n<h2>Delays<\/h2>\n<p>Weather, customs inspections, carrier disruptions and other events outside our control can delay delivery. We will assist with available tracking information, but estimated dates are not guaranteed.<\/p>\n<h2>Lost or damaged parcels<\/h2>\n<p>If tracking shows an unusual delay or the parcel arrives damaged, contact [CUSTOMER SERVICE EMAIL] with your order number and supporting photographs. Keep all packaging while the carrier investigation is open.<\/p>\n<h2>Contact<\/h2>\n<p>Shipping questions may be sent to [CUSTOMER SERVICE EMAIL].<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Last updated: September 18, 2026 Terenzioa provides free standard shipping to supported destinations in Europe, North America, the United Kingdom and Australia. Delivery cost Standard shipping is free for all eligible orders. If a remote location, oversized item or special service requires an additional charge, it will be disclosed before the order is accepted or [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"hero_heading":"","hero_subheading":"","footnotes":""},"class_list":["post-4107","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/terenzioa.shop\/index.php\/wp-json\/wp\/v2\/pages\/4107","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/terenzioa.shop\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/terenzioa.shop\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/terenzioa.shop\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/terenzioa.shop\/index.php\/wp-json\/wp\/v2\/comments?post=4107"}],"version-history":[{"count":1,"href":"https:\/\/terenzioa.shop\/index.php\/wp-json\/wp\/v2\/pages\/4107\/revisions"}],"predecessor-version":[{"id":4109,"href":"https:\/\/terenzioa.shop\/index.php\/wp-json\/wp\/v2\/pages\/4107\/revisions\/4109"}],"wp:attachment":[{"href":"https:\/\/terenzioa.shop\/index.php\/wp-json\/wp\/v2\/media?parent=4107"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}