Contact Us

Contact Terenzioa

We are here to help.

For product questions, order assistance, delivery updates or return enquiries, please contact our customer care team. To help us respond efficiently, include your order number whenever your message relates to an existing purchase.

Customer care

Email: [CUSTOMER SERVICE EMAIL]
Service hours: Monday–Friday, excluding public holidays
Response target: Within 2 business days

Order enquiries

Please include your full name, order number and the email address used at checkout. For damaged or incorrect items, include clear photographs of the product, packaging and shipping label.

Product and installation questions

Before ordering, review the dimensions, finish, voltage and installation information shown on the product page. Electrical products should be installed by a qualified professional in accordance with local requirements.

Trade and project enquiries

Interior designers, architects and commercial buyers may contact us with the product names, quantities, delivery country and expected project timeline.

Business information

Legal company name: [LEGAL COMPANY NAME]
Registered address: [REGISTERED BUSINESS ADDRESS]